Help

Welcome!

This community is for professionals and enthusiasts of our products and services.
Share and discuss the best content and new marketing ideas, build your professional profile and become a better marketer together.

This help forum is for professionals and enthusiasts of our products. Share and discuss your experiences with our products, ask questions, and connect with our other customers.

Guidelines

What kinds of questions can I ask here?

This community is for professional and enthusiast users, partners and programmers. You can ask questions about:

  • which products and accessories to purchase,
  • how to use our products, 
  • what's the best way to use our products for a specific purpose,
  • warranty service and support.

Before you ask - please make sure to search for a similar question. You can search questions by their title or tags. It’s also OK to answer your own question.

Please avoid asking questions that are too subjective and argumentative or not relevant to this community.

What should I avoid in my questions?

Please ask practical questions that can be answered clearly for you. Open-ended questions clutter the forum, make it harder to find answers, and diminish the usefulness of the forum.

To prevent your question from being flagged and possibly removed, avoid asking open-ended, subjective questions where …

  • every answer is equally valid: “What’s your favorite ______?”
  • your answer is provided along with the question, and you expect more answers: “I use ______ for ______, what do you use?”
  • there is no actual problem to be solved: “I’m curious if other people feel like I do.”
  • we are being asked an open-ended, hypothetical question: “What if ______ happened?”
  • it is a rant disguised as a question: “______ sucks, am I right?”

If you fit in one of these examples, or if you really want to participate in a discussion about something, then you should not be asking here but on our mailing lists. However, if you are looking for an explanation or advice on how to do something, then you are probably OK.

What should I avoid in my answers?

Answers should not add or expand questions. Instead either edit the question or add a comment.

Answers should not comment other answers. Instead add a comment on the other answers.

Answers shouldn't just point to other questions. Instead add a comment indicating "Possible duplicate of...". However, it's fine to include links to other questions or answers providing relevant additional information.

Answers shouldn't just provide a link a solution. Instead provide the solution description text in your answer, even if it's just a copy/paste. Links are welcome, but should be complementary to answer, referring sources or additional reading.

Answers should not start debates This community Q&A is not a discussion group. Please avoid holding debates in your answers as they dilute the essence of questions and answers. For brief discussions please use commenting facility.

When a question or answer is upvoted, the user who posted them will gain some points, which are called "karma points". These points serve as a rough measure of the community trust to him/her. Various moderation tasks are gradually assigned to the users based on those points.

For example, if you ask an interesting question or give a helpful answer, your input will be upvoted. On the other hand if the answer is misleading - it will be downvoted. Each vote in favor will generate 10 points, each vote against will subtract 10 points. There is a limit of 200 points that can be accumulated for a question or answer per day. The table given at the end explains reputation point requirements for each type of moderation task.

Why can other people edit my questions/answers?

The goal of this site is create a relevant knowledge base that would answer questions related to Odoo.

Therefore questions and answers can be edited like wiki pages by experienced users of this site in order to improve the overall quality of the knowledge base content. Such privileges are granted based on user karma level: you will be able to do the same once your karma gets high enough.

If this approach is not for you, please respect the community and use another community instead.